Monday, January 18, 2016

Cisco MX700/800 Speaker Diagnostics

Recently installed an MX700 Dual Screen with Speaker Track.  I was having some odd audio issues and come to find out some of the speaker cables were installed wrong.  After a bit of digging I came across this Cisco article.  Great help (just be sure to enable CLI access to the unit).

http://www.cisco.com/c/en/us/support/docs/collaboration-endpoints/telepresence-mx700/118764-technote-mx700-00.html


A few quick snippets from the article...

First verify the cables

Dual Camera

 

Single Camera
 

 

After the cables are verified, SSH into the CLI using your admin user ID and password.  Run this command in order to test that the speakers function (TC Version 7.3 and later):

xcommand experimental audio speakercheck

Be sure to not block audio path between the speaker and table mics.  You should hear white noise from each speaker in numeric order which is from left to right

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